I could not recommend this tour more!! From start to finish, the professionalism, communication and flexibility was outstanding. From booking directly with Michelle to the actual tour itself; everything was really simple and smooth. Different tour options were offered to us, and we went with the one best suited to our time. On the day of our tour, the visibility was really poor on the rock due to the fog, and Luigi and Michelle were kind enough to switch the tour date to suit improved weather conditions so that we could get the most out of our day (granted this was pending availability). The main reason for booking the tour was because of my mother who is 78, who can't walk very far, so having the air-conditioned vehicle was essential but the best thing about it was how knowledgeable and passionate Luigi was about Gibraltar. I don’t think we would have got half as much information, facts, heritage, or experience had we ventured out alone. If you are short on time and want a top-class experience, this tour is worth the money! Thanks again Michelle and Luigi…!